Welcome to jeanyoon.ch/oi
Jeanyoon Choi (b.1999) is a Computational Artist researching in interconnectivity and complexity through Multi-Device Web Artworks.
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jeanyoon.ch@oi /oi % cat the-individual-vs-the-system-from-human-professional-services-to-ai-agents
The Individual vs. The System: From Human Professional Services to AI Agents
2025-02-06
A person goes to a doctor because something is wrong. For that person, the encounter is singular and urgent. For the doctor, it is one encounter among many. This is a conflict between one and N, between the individual event and the accumulated population.
A graph makes the asymmetry visible. Each patient approaches with one outgoing connection; the professional receives many incoming connections. As services scale and work becomes more specialised, the same structure appears in more areas of life.
From the professional’s position, requests must increasingly be handled through routines, categories and procedures. Professionalism begins to demand a degree of mechanisation. Accumulated cases produce data; data supports a manual; the manual organises the response.
That is also what makes some of these tasks vulnerable to replacement by AI agents. The sequence I am considering is: more people served, more accumulated data, more standardised responses, greater scope for automation. The fragmented individual may increasingly encounter an agent where another person once stood.
Hyper-personalisation complicates rather than necessarily reverses this. An individual becomes a location in a vector space, recognised through comparisons with many others—like a personality type, medical category or legal case. The response feels personal because the classification is detailed.
As people become more deeply embedded in networked services, more of their lives can enter the dataset. Connected devices and new social platforms extend the collection into further situations. The individual remains singular from within, while the system approaches them through the many. What form will that relationship take next?
jeanyoon.ch@oi /oi % cd artworks
Interactive Multi-Device Web Artworks where audiences interact with surrounding screens and projections from their own mobile phones.
jeanyoon.ch@oi /oi % cd projects
jeanyoon.ch@oi /oi % cd experiments
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jeanyoon.ch@oi /oi % cd about
Jeanyoon Choi
Jeanyoon Choi (b. 1999) is a Korean computational artist and researcher. He designs and researches multi-device web artworks that reflect the complexity of contemporary socio-technological systems, including AI, algorithmic culture, and economic structures. By interconnecting mobile devices and screens, these artworks create provocatively interactive environments. To develop their conceptual foundations, he draws on art, philosophy, and his scientific background, then uses software engineering and design to translate these ideas into interactive experiences.
He holds a BS in Industrial Engineering from Seoul National University and an MA in Information Experience Design from the Royal College of Art, and is currently a PhD candidate at KAIST's Experience Design Lab (XD Lab). He has also taught Computational Design Practices in the Interaction Design Department at K-Arts (Korea National University of Arts). His work has been exhibited internationally at Ars Electronica, Istanbul Digital Arts Festival, IKLECTIK London, Centre Culturel Coréen, and KAIST Art Museum. His papers have been published in the proceedings of ACM DIS and in the Leonardo journal (MIT Press), and he has served as an academic reviewer for ACM TEI, NeurIPS Creative AI, and Digital Creativity.
You can explore my practice through my artworks, research, experiments, projects, and texts:
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jeanyoon.ch@oi /oi % cd contact
You can get in touch with me through following channels: